Last Updated: May 4, 2026
1. Introduction
Tigris Systems (“we,” “our,” or “the Company”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our logistics and maritime tracking services.
2.1 Operational Data
- Container and vessel tracking information
- Location data and movement patterns
- Logistics operational metrics
- Performance analytics data
2.2 User Data
- Account credentials
- Business contact information
- User preferences and settings
- System usage patterns
2.3 Technical Data
- Device identifiers
- IP addresses
- Browser type and version
- Access timestamps
- System configuration information
3.0 Lawful Basis for Processing
Under the UK General Data Protection Regulation (UK GDPR), we process personal data on the following lawful bases:
- Operational Data (container tracking, vessel data, logistics metrics): Contractual necessity — processing is required to deliver the services you have contracted with us to provide (Article 6(1)(b)).
- User Data (account credentials, contact information, preferences): Contractual necessity — processing is required to create and maintain your account and provide the services (Article 6(1)(b)).
- Technical Data (IP addresses, device identifiers, access timestamps): Legitimate interest — processing is necessary for platform security, performance monitoring, and service reliability (Article 6(1)(f)).
- Analytics and Usage Data: Legitimate interest — processing is necessary to improve our services, identify technical issues, and understand usage patterns (Article 6(1)(f)). You may object to this processing at any time by contacting us.
- Marketing Communications (if applicable): Consent — we will only send marketing communications where you have given your prior consent (Article 6(1)(a)). You may withdraw consent at any time.
3.1 Primary Uses
- Providing tracking and logistics services
- Processing and analysing operational data
- Generating performance reports
- Maintaining service security
3.2 Secondary Uses
- Service improvement and optimisation
- Technical issue resolution
- Usage pattern analysis
- Product development
4. Data Storage and Security
4.1 Storage Location
- Data stored in secure cloud environments
- Multiple geographic locations for redundancy
- Compliance with data residency requirements
4.2 Security Measures
- Industry-standard encryption protocols
- Regular security audits
- Access control systems
- Intrusion detection and prevention
- Regular backup procedures
5. Data Sharing and Disclosure
5.1 Authorized Sharing
We may share data with:
- Authorized service partners
- Third-party integration providers
- Legal authorities when required
- Emergency services when necessary
5.2 International Transfers
- Compliance with international data transfer regulations
- Appropriate safeguards for cross-border transfers
- Standard contractual clauses where applicable
6. Your Rights and Choices
You have the right to:
- Access your personal data
- Request data correction
- Request data deletion
- Object to processing
- Data portability
- Withdraw consent
- Lodge a complaint with the UK Information Commissioner’s Office (ICO) at ico.org.uk
7. Data Retention
7.1 Retention Periods
- Operational data: Duration of the service agreement plus 2 years
- Account information: Duration of the service agreement plus 1 year
- Technical logs: 12 months from collection
- Analytics data: 24 months from collection
7.2 Deletion Procedures
- Secure data erasure protocols
- Regular review of retention requirements
- Automated deletion systems
8. Cookies and Tracking
8.1 Cookie Consent
We use cookies and similar technologies on our website. Non-essential cookies are only set after you provide your consent through our cookie banner. You can change or withdraw your consent at any time.
8.2 Categories of Cookies
- Strictly Necessary: Required for the website to function. These cannot be disabled.
- Analytics: Help us understand how visitors interact with our website. Set only with your consent.
- Preferences: Remember your settings and choices. Set only with your consent.
8.3 Managing Cookies
You can manage your cookie preferences through our cookie consent tool displayed on the website, or through your browser settings.
9. Changes to This Policy
We reserve the right to update this policy:
- With notice of material changes
- Through platform notifications
- Via email for significant updates
For any questions about this Privacy Policy or how we handle your data, contact us at:
- Email: info@tigris.systems
- Address: Tigris Systems Ltd, GB478384146, 32 Old Burlington Street, W1S3AT London, UK
11. Legal Compliance
11.1 Regulatory Framework
We comply with:
- GDPR
- Maritime industry regulations
- Local data protection laws
- International privacy standards
11.2 ICO Registration
Tigris Systems Ltd is registered with the UK Information Commissioner’s Office (ICO) as a data controller under registration number ZB728515. You can verify our registration on the ICO public register or view our registration certificate.
For any questions about this Privacy Policy or how we handle your data, contact us at:
- Email: info@tigris.systems
- Address: Tigris Systems Ltd, GB478384146, 32 Old Burlington Street, W1S3AT London, UK
12. Specific Rights by Region
12.1 European Users (GDPR)
Additional rights include:
- Right to be forgotten
- Data portability
- Automated decision-making restrictions
12.2 California Users (CCPA)
Additional rights include:
- Right to know
- Right to delete
- Right to opt-out
- Non-discrimination rights