Last Updated: February 5, 2025
1. Introduction
Tigris Systems (“we,” “our,” or “the Company”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our logistics and maritime tracking services.
2.1 Operational Data
- Container and vessel tracking information
- Location data and movement patterns
- Logistics operational metrics
- Performance analytics data
2.2 User Data
- Account credentials
- Business contact information
- User preferences and settings
- System usage patterns
2.3 Technical Data
- Device identifiers
- IP addresses
- Browser type and version
- Access timestamps
- System configuration information
3.1 Primary Uses
- Providing tracking and logistics services
- Processing and analyzing operational data
- Generating performance reports
- Maintaining service security
3.2 Secondary Uses
- Service improvement and optimization
- Technical issue resolution
- Usage pattern analysis
- Product development
4. Data Storage and Security
4.1 Storage Location
- Data stored in secure cloud environments
- Multiple geographic locations for redundancy
- Compliance with data residency requirements
4.2 Security Measures
- Industry-standard encryption protocols
- Regular security audits
- Access control systems
- Intrusion detection and prevention
- Regular backup procedures
5. Data Sharing and Disclosure
5.1 Authorized Sharing
We may share data with:
- Authorized service partners
- Third-party integration providers
- Legal authorities when required
- Emergency services when necessary
5.2 International Transfers
- Compliance with international data transfer regulations
- Appropriate safeguards for cross-border transfers
- Standard contractual clauses where applicable
6. Your Rights and Choices
You have the right to:
- Access your personal data
- Request data correction
- Request data deletion
- Object to processing
- Data portability
- Withdraw consent
7. Data Retention
7.1 Retention Periods
- Operational data: [Specified Period]
- Account information: Duration of service plus [X] years
- Technical logs: [Specified Period]
- Analytics data: [Specified Period]
7.2 Deletion Procedures
- Secure data erasure protocols
- Regular review of retention requirements
- Automated deletion systems
8. Cookies and Tracking
8.1 Use of Cookies
- Essential operation cookies
- Performance monitoring cookies
- Analytics cookies
- Preference cookies
8.2 Tracking Technologies
- Web beacons
- Pixels
- Device identifiers
- Log files
9. Changes to This Policy
We reserve the right to update this policy:
- With notice of material changes
- Through platform notifications
- Via email for significant updates
For privacy-related inquiries:
- Email: info@tigris.systems
- Address:
Tigris Systems Ltd
32 Old Burlington Street
London
United Kingdom
11. Legal Compliance
11.1 Regulatory Framework
We comply with:
- GDPR
- Maritime industry regulations
- Local data protection laws
- International privacy standards
11.2 Data Protection Officer
Contact our DPO at:
- Email: dpo@tigris.systems
- Address:
Tigris Systems Ltd
32 Old Burlington Street
London
United Kingdom
12. Specific Rights by Region
12.1 European Users (GDPR)
Additional rights include:
- Right to be forgotten
- Data portability
- Automated decision-making restrictions
12.2 California Users (CCPA)
Additional rights include:
- Right to know
- Right to delete
- Right to opt-out
- Non-discrimination rights
